Careers

Quantum understands the importance of sustaining highly motivated employees who are experts in their field. If you feel you fit this profile please search our job openings and submit your resume today.

Title:  Information Technology Tech 1

Reports to Title
Manager

Job Responsibilities

• Setup, maintain and troubleshoot end-user desktop workstations.
• Provide assistance in moving and re-installing equipment as required.
• Implement and maintain desktop standards based on Enterprise IT standards.
• Make recommendations on computer related needs.
• Maintenance of printers including configurations and malfunctions.
• Update and install software revisions on desktops as required by Enterprise IT.
• Assist end users on approved applications as required in a timely and accurate manner.
• Deliver specified level of support to end users, as agreed and within SLA (Service Level Agreement).
• Maintain exceptional level of communication with end user.
• Ability to respond to off hour demands as needed.
• Individual must be dependable and able to adhere to scheduling demands.
• Assist with Help Desk responsibilities.
• Perform and maintain network file server backup tape rotation.
• Ability to troubleshoot network connectivity issues.
• Strong customer service focus including an emphasis on customer satisfaction
• Excellent verbal and written communication skills.
• Strong organizational skills including the ability to coordinate, prioritize and manage multiple activities.
• Strong team player with results oriented focus and a highly disciplined approach to meeting all objectives.
• Flexibility to adapt and respond to changing needs and requirements.
• Should be able to follow instruction with minimum supervision.
• Capable of learning new hardware/software as required.
• “Hands On” approach including willingness to contribute on all aspects of the department requirements to achieve the necessary goals and objectives.
• Must have a valid Drivers License without nighttime restrictions.
• Ability to respond to off hour demands as needed.
• Individual must be dependable and able to adhere to scheduling demands.
• Ability to troubleshoot network connectivity issues.
• Ability to climb a ladder and crawl under desk or work stations.
• Ability to work overtime, as needed.
• Punctual, regular, and consistent attendance.

Minimum Requirements

Education:

• College degree, Technical training/certifications (A+, MCSE, etc.) or equivalent industry related experience.

Experience:

• Experience working with handheld devices such as Blackberries.
• Strong working knowledge of Microsoft Windows and desktop applications including Microsoft Office and Outlook
• Strong working knowledge of desktop hardware and peripherals
• Knowledge of LANs/WANs, TCP/IP, and Active Directory
• Experience with Remedy and SQL a plus

Title:  Software Engineer II (Web Services Developer)

Reports to Title
Manager, Application Integration

Job Responsibilities
This individual will be a senior member of a development team creating infrastructure Web Service applications as a part of Comcast’s Service-Oriented Architecture platform.

Major Duties:

• Interacts with Architects and Business Owners to gather and analyze requirements
• Creates end-to-end system designs that meet business requirements
• Develops J2EE software applications using SOA and Web Service methodologies.
• Coding and unit testing of web service applications
• Develops and documents tools to enhance application development and testing.
• Support defect analysis and resolution during Quality Assurance test cycle.
• Participates in writing and executing unit, integration, and system test procedures.
• Document final program and develop user instructions, software/hardware requirements, program input / outputs and execution / installation steps.
• Participates in team meetings to discuss approaches to current projects.
• Complies with all established procedures and policies of Comcast.
• Participates on 7x24 On-Call Support.
• Provide final escalation production support for developed applications.
• Other functions that may be assigned.

Minimum Requirements

• BS in Computer Science/ Engineering, or equivalent work experience in interface design and implementation
• At least 5 - 7 years experience in Web Services on a Weblogic 9.2 application server (or equivalent, i.e. WebSphere, JBOSS, etc.) using Java.
• At least 5 - 7 years experience using Eclipse/BEA Weblogic Workshop.
• At least 5 - 7 years experience in software development on BEA Weblogic Server 8.1 or above.
• At least 5 years experience with database programming with Oracle and JDBC.
• At least 5 - 7 years experience developing Web Service applications using WSDL/SOAP and XML

 Strong working knowledge of the following technologies / products / methodologies:

• BEA Aqualogic product suite.
• OO modeling using UML
• WSDL and XML Schemas
• Java JDK 1.5 web service annotations
• LDAP
• Oracle SQL/PLSQL
• Ant
• Linux, Solaris, and Windows application development
• Application performance tuning
• TCP/IP and networking technologies and protocols

Title:  Network Engineer

Reports to Title
Sr. Director, Network Planning and Support

Job Responsibilities:

• Review requests for WAN connectivity, and developing network designs using technical expertise as well as collaborating with key vendor contacts and Cable Division directors.
• Act as Tier-2/3 support for any network related issue.
• Work with other business units (i.e. Ad-sales and Engineering) to assist with the network design to support new products.
• Provide strategic network direction for the Comcast Divisions.
• Take a lead role in the design of network architectures. Work with the network team to review new network designs and/or network changes.
• Provide assistance in troubleshooting complex network issues.
• Use advanced network management tools such as Spectrum, HP Openview, Concord and Ciscoworks 2000 to detect, manage, and escalate abnormal conditions, which would have a negative impact on network performance.
• Actively manage and configure the Comcast enterprise networking equipment (i.e. Cisco Routers and Switches).
• Perform network based packet analysis using Network Associate’s Sniffer product.
• Utilize an enterprise IP management tool (Lucent’s QIP) to manage Comcast’s IP addresses.
• Process Network change activity, including new installations, upgrades, disconnects, etc.
• Analyze, develop and maintain full network architecture documentation, including establishment of policy and standards documents.
• Produce detailed network diagrams using Visio drawing package. These diagrams should be used for supporting the network and planning future architectures.
• Test and provide feedback on proposed new network diagnostic systems.
• Perform and communicate routine diagnostic and systems monitoring to Applications managers and /or Project Managers.
• Provide 7x24 support coverage, when necessary, in out-of-hours maintenance and emergency situations
• Punctual, regular, and consistent attendance.

Minimum Requirements

• Bachelor’s Degree in Electric Engineering, Computer Science or related field preferred or equivalent networking experience.
• 3 to 5 years experience managing a complex IP network infrastructure.
• Strong project management skills. Proficient in managing large network designs.
• Strong working knowledge of TCP/IP, OSPF, VLANs, ATM and Frame Relay.
• Experience managing enterprise IP addressing schemes.
• Extensive knowledge of leading vendor equipment such as Cisco Routers and Switches. Experience with Cisco 2600, 3600, 7200 Routers and Cisco 3500, 4000 and 6500 Switches.
• Strong interpersonal skills required in order to work with staff management, including regional technical contacts as well as vendor representatives.
• Ability to take direction and function as a contributing member in a team environment.
• Other desirable skills would include, experience with VoIP, Multicast, Content Networking, Firewalls and VPNs.